NeoGenesis Cleanser
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NeoGenesis Cleanser is a hydrating cleansing gel that lifts away dirt, oil, makeup, sunscreen and buildup without stripping the skin's natural moisture balance.
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Description
Size: 30 mL / 120 mL / 240 mL
Skin Types: All skin types, including sensitive
Skin Concerns: Daily cleansing for every skin type, removing makeup, sunscreen and buildup, sensitive and reactive skin, blemish-prone and congested skin, skin preparing for or recovering after in-office procedures, face, body and scalp
Cleanser is the NeoGenesis first step: a hydrating cleansing gel that lifts away dirt, oil, makeup, sunscreen and buildup without stripping the skin's natural moisture balance. It is pH-balanced and formulated to respect the skin barrier, so skin is left feeling clean, soft and balanced rather than tight. Dermatologist recommended, with a short ingredient list built around glycerin, a coconut-derived cleansing agent and propanediol.
Because it is this gentle, NeoGenesis makes Cleanser do more than one job. Skincare professionals use it before treatments, and at home it doubles as a body wash and a gentle shampoo, which keeps a routine simple. Massage one to two pumps over the face and neck, rinse, then go straight into your S2RM serum and moisturizer. Available in 30 mL, 120 mL and 240 mL.
Watch: Cleanser explained
NeoGenesis made this short product video for Cleanser, so you can see the texture, the application and where it fits in a routine before you buy.
Real results with Cleanser
NeoGenesis publishes before and after photos from its professional partners. These cases used Cleanser as part of a NeoGenesis routine, and each caption lists every product involved.
Photos courtesy of NeoGenesis professional partners. Individual results vary.
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Very soothing after microneedling. Apply liberally to calm any itching!
Favorite cleanser. I have purchased it 4 times already and I tried to switch to another brand and I always end up going back to this one. I have very sensitive skin and my pores get clogged very easily. This cream cleanser is soothing and does an excellent job cleansing my face. I use it in the morning and as a second cleanse at time. A little bit goes a long way and although it doesn’t have a scent, the experience of washing your face with it is so pleasant and satisfying. I am done trying new cleansers.
Favorite SPF. I have tried so many different SPF and brands. They would be too greasy and/or sting my eyes after a few hours and/or irritate my sensitive skin and/or clog my pores. I finally found the one! Is it lightweight, non greasy, protects very well, sweat resistant, doesn’t irritate my skin or clog my pores. On top of that a little bit goes a long way. This is my third bottle and my quest for the best SPF for my skin is finally over.
Très bien marché bien et j’achèterais surement un autre
I love this product, the Vivier Sheer SPF30 Mineral tinted sunscreen. I love the creamy easy to apply non scented cream that just glides and covers light skin imperfections. I will definitely re-order again.
I love this product!Used 0.3 before and increased to 0.5 with sude effects.
This cleanser polish is a povely
I’ve been using this product for a year and it’s the only thing that’s worked for my face to help it heal and clear up my skin. I’ve been trying a lot of other products and this one works! Highly recommend!
Very nice, i love this product
Beautiful packaging and looks very high end. I've been using for 2 weeks now and its easy to use. I like how it automatically turns off in 10 mins.
The perfect complement to my pigment control routine - with hydroquinone part of the year, and office laser treatments. This product is excellent, and works well layering. No pilling!
Love this formula! 10/10 great for mature skin
Love this brand already but this was my first time trying these products. A great deal getting them in this kit! My fave is the exfoliating polish, it is amazing! Feels so invigorating, and after my skin feels so soft and fresh.
Excellent product.face mask protection. I visited to Cusco where there is a very high altitude so that the sun radiation is extremely intense. The mask protection worked well!!
I’ve been using this for almost a decade! Love it!
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Cleanser: the gentle first step of every NeoGenesis routine
NeoGenesis Cleanser is a hydrating cleansing gel that lifts away dirt, oil, makeup, sunscreen and buildup without stripping the skin's natural moisture balance. It is pH-balanced and formulated to respect the skin barrier, so skin comes out of the rinse feeling clean, soft and balanced rather than tight or squeaky. The formula is short and dermatologist recommended, built around glycerin, a gentle coconut-derived cleansing agent, propanediol and panthenol, with grapefruit peel oil for a light, fresh finish.
Because it cleanses this gently, NeoGenesis gives Cleanser several jobs. Skincare professionals use it before treatments, and at home it doubles as a body wash and a gentle shampoo, which is useful for anyone trying to simplify a routine. It is made for all skin types, including sensitive, reactive and blemish-prone skin. Massage one to two pumps over the face and neck, rinse, then apply Recovery, Booster or Skin Serum, followed by moisturizer and sunscreen during the day.
Cleans without stripping
Removes dirt, oil, makeup, sunscreen and buildup while leaving the skin's natural moisture balance intact.
pH-balanced, barrier-respecting
Formulated to respect the skin barrier, so skin feels clean, soft and comfortable after every rinse.
Preps skin for serums
A clean, balanced surface helps the NeoGenesis serums and moisturizers that follow absorb better.
Face, body and scalp
A daily facial cleanser that also works as a body wash and a gentle shampoo, and before professional treatments.
Key Ingredients & How They Work
The actives that drive A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier. — and what each one does for your skin.
A gentle cleansing system
Cocamidopropyl betaine, a mild coconut-derived surfactant, does the lifting, so dirt and oil come away without the harshness that leads to dryness or irritation.
Hydration built into the rinse
Glycerin, a skin-native humectant, draws moisture into the skin during cleansing, which is why skin feels soft and comfortable rather than tight afterward.
Comfort and spreadability
Propanediol, a lightweight emollient, improves slip for a more comfortable cleanse while supporting the skin's natural moisture barrier. Panthenol adds conditioning.
pH matched to skin
The formula is pH-balanced, with lactic acid holding it close to the skin's own acidity so the barrier is respected rather than disrupted.
These descriptions reflect how each ingredient works in general dermatological terms. Individual results vary, and skincare is not a substitute for professional medical advice.
Benefits of A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier.
What A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier. Pairs Well With
Build a complete routine — these pairings are most often recommended alongside A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier.. Tap any product to shop.
NeoGenesis Recovery$100.00Shop now →
NeoGenesis Mandelic Acid 8%$20.00Shop now →
NeoGenesis MB-2$45.00Shop now →
NeoGenesis Erase The Day$80.00Shop now →How to Use
- Massage 1 to 2 pumps onto the face and neck, then rinse thoroughly.
- For long-wear or waterproof eye makeup and lip colour, use Erase The Day first, then cleanse.
- Follow with Recovery, Booster or Skin Serum, then moisturizer and sunscreen during the day. Use on the body or as a gentle shampoo as needed.
Who It's For
- Anyone who wants a gentle, effective daily cleanser that does not disrupt the moisture barrier
- Sensitive and reactive skin that finds most cleansers too harsh
- Blemish-prone or congested skin that still needs a non-stripping cleanse
- Skin preparing for or recovering after professional treatments and in-office procedures
Sensitivity note: Made for all skin types, including sensitive and reactive skin. The formula is pH-balanced and free of harsh surfactants; if you are new to the line, this is the simplest place to start.
How A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier. Compares
Where A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier. sits relative to other options. The right fit depends on your skin and goals.
| Feature | NeoGenesis Cleanser | Professional Cleansers | Drugstore Cleansers |
|---|---|---|---|
| Cleansing system | Gentle coconut-derived surfactant with glycerin, propanediol and panthenol | Often a stronger surfactant base with added actives | Sulfate-based, frequently fragranced |
| Effect on the barrier | pH-balanced and formulated to respect the skin barrier | Varies by formula | Can leave skin tight or stripped |
| What it removes | Dirt, oil, light makeup, sunscreen and buildup | Similar range | Similar range, with more stripping |
| Versatility | Face, body and scalp, and before professional treatments | Face only | Face only |
A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier.: Frequently Asked Questions
Is NeoGenesis Cleanser good for sensitive skin?
Yes. Cleanser is made for all skin types and is designed to remove impurities without disrupting the skin's natural moisture barrier. It is pH-balanced, uses a gentle coconut-derived cleansing agent rather than harsh surfactants, and leaves skin feeling clean, soft and comfortable. Skincare professionals also use it before treatments and for skin recovering after in-office procedures.
Does NeoGenesis Cleanser remove makeup and sunscreen?
Yes. Cleanser removes light makeup, sunscreen, excess oil and daily impurities. For long-wear or waterproof eye makeup and long-lasting lip colour, NeoGenesis recommends using Erase The Day makeup remover first, then following with Cleanser for a complete cleanse.
Can I use NeoGenesis Cleanser as a body wash or shampoo?
Yes. NeoGenesis formulates Cleanser to work as a daily facial cleanser, a body wash and a gentle shampoo, which simplifies a routine and makes the larger 120 mL and 240 mL sizes worth considering. Massage over the skin or scalp and rinse.
What makes NeoGenesis Cleanser different from other gel cleansers?
It cleanses thoroughly without compromising the skin's protective barrier. The gentle cleansing system is combined with skin-conditioning ingredients such as glycerin, propanediol and panthenol, so skin feels clean, soft and comfortable and is prepared for the rest of your routine rather than stripped by it.
What should I apply after NeoGenesis Cleanser?
After cleansing, apply your S2RM serum first: Recovery, Booster or Skin Serum. Follow with any additional serums, then moisturizer, and sunscreen during the day. Cleanser is designed as the first step of the complete NeoGenesis routine.
Are there before and after photos for Cleanser?
Yes. NeoGenesis publishes before and after case photos from its professional partners, and a selection that used Cleanser is shown above with every product in the routine listed in the caption. Individual results vary.
Is there a video on how to use Cleanser?
Yes. The NeoGenesis product video above walks through Cleanser, what is in it and how to apply it, and the science video explains the stem cell released molecules behind the line.
This page is reviewed under the medical oversight of the WeDoSkin Clinic in Calgary. As a Preferred Authorized Retailer, our clinical team works directly with these brands and handles these formulas every day. Information here is educational and not a substitute for personalized medical advice.
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