NeoGenesis Cleanser

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NeoGenesis Cleanser is a hydrating cleansing gel that lifts away dirt, oil, makeup, sunscreen and buildup without stripping the skin's natural moisture balance.

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NeoGenesis Cleanser (30mL)
NeoGenesis Cleanser (120mL)
NeoGenesis Cleanser (240mL)
  • NeoGenesis Cleanser (30mL)
  • NeoGenesis Cleanser (120mL)
  • NeoGenesis Cleanser (240mL)
NeoGenesis Cleanser (30mL)
NeoGenesis Cleanser (120mL)
NeoGenesis Cleanser (240mL)
  • Description

  • Key Benefits

  • How to use

  • Ingredients

  • Frequently Asked Questions

Description

Size: 30 mL / 120 mL / 240 mL

Skin Types: All skin types, including sensitive

Skin Concerns: Daily cleansing for every skin type, removing makeup, sunscreen and buildup, sensitive and reactive skin, blemish-prone and congested skin, skin preparing for or recovering after in-office procedures, face, body and scalp

Cleanser is the NeoGenesis first step: a hydrating cleansing gel that lifts away dirt, oil, makeup, sunscreen and buildup without stripping the skin's natural moisture balance. It is pH-balanced and formulated to respect the skin barrier, so skin is left feeling clean, soft and balanced rather than tight. Dermatologist recommended, with a short ingredient list built around glycerin, a coconut-derived cleansing agent and propanediol.


Because it is this gentle, NeoGenesis makes Cleanser do more than one job. Skincare professionals use it before treatments, and at home it doubles as a body wash and a gentle shampoo, which keeps a routine simple. Massage one to two pumps over the face and neck, rinse, then go straight into your S2RM serum and moisturizer. Available in 30 mL, 120 mL and 240 mL.

Watch: Cleanser explained

NeoGenesis made this short product video for Cleanser, so you can see the texture, the application and where it fits in a routine before you buy.

Real results with Cleanser

NeoGenesis publishes before and after photos from its professional partners. These cases used Cleanser as part of a NeoGenesis routine, and each caption lists every product involved.

Visible signs of aging. Products used: Cleanser, Barrier Renewal Cream, Glide Gel. Photos courtesy of NeoGenesis.

Visible signs of aging. Products used: Cleanser, Barrier Renewal Cream, Glide Gel. Photos courtesy of NeoGenesis.

Photos courtesy of Katherine Aalbu-Ruward, Rising Sun Organique. Individual results vary.

Loss of firmness. Products used: Cleanser, Recovery, Barrier Renewal Cream. Photos courtesy of Estell Myers, Naturally Well Reno.

Loss of firmness. Products used: Cleanser, Recovery, Barrier Renewal Cream.

Photos courtesy of Estell Myers, Naturally Well Reno. Individual results vary.

Visible signs of aging, under-eye area. Products used: Cleanser, Recovery, Eye Serum, Barrier Renewal Cream. Photos courtesy of NeoGenesis.

Visible signs of aging, under-eye area. Products used: Cleanser, Recovery, Eye Serum, Barrier Renewal Cream.

Photos courtesy of NeoGenesis. Individual results vary.

He really likes the Eye Serum, and has noticed the dark circles have gotten lighter and the bags have improved.Shared by NeoGenesis
Dark spots and uneven tone. Products used: Cleanser, Recovery, Skin Serum, MB-1. Photos courtesy of NeoGenesis.

Dark spots and uneven tone. Products used: Cleanser, Recovery, Skin Serum, MB-1.

Photos courtesy of NeoGenesis. Individual results vary.

She now has a glow!Shared by NeoGenesis

Photos courtesy of NeoGenesis professional partners. Individual results vary.

Key Benefits

How to use

Ingredients

Frequently Asked Questions

Recommended Products

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Cleanser: the gentle first step of every NeoGenesis routine

NeoGenesis Cleanser is a hydrating cleansing gel that lifts away dirt, oil, makeup, sunscreen and buildup without stripping the skin's natural moisture balance. It is pH-balanced and formulated to respect the skin barrier, so skin comes out of the rinse feeling clean, soft and balanced rather than tight or squeaky. The formula is short and dermatologist recommended, built around glycerin, a gentle coconut-derived cleansing agent, propanediol and panthenol, with grapefruit peel oil for a light, fresh finish.

Because it cleanses this gently, NeoGenesis gives Cleanser several jobs. Skincare professionals use it before treatments, and at home it doubles as a body wash and a gentle shampoo, which is useful for anyone trying to simplify a routine. It is made for all skin types, including sensitive, reactive and blemish-prone skin. Massage one to two pumps over the face and neck, rinse, then apply Recovery, Booster or Skin Serum, followed by moisturizer and sunscreen during the day.

🧬

Cleans without stripping

Removes dirt, oil, makeup, sunscreen and buildup while leaving the skin's natural moisture balance intact.

✨

pH-balanced, barrier-respecting

Formulated to respect the skin barrier, so skin feels clean, soft and comfortable after every rinse.

💧

Preps skin for serums

A clean, balanced surface helps the NeoGenesis serums and moisturizers that follow absorb better.

🛡️

Face, body and scalp

A daily facial cleanser that also works as a body wash and a gentle shampoo, and before professional treatments.

Key Ingredients & How They Work

The actives that drive A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier. — and what each one does for your skin.

GENTLE CLEANSING

A gentle cleansing system

Cocamidopropyl betaine, a mild coconut-derived surfactant, does the lifting, so dirt and oil come away without the harshness that leads to dryness or irritation.

HYDRATION BUILT

Hydration built into the rinse

Glycerin, a skin-native humectant, draws moisture into the skin during cleansing, which is why skin feels soft and comfortable rather than tight afterward.

COMFORT SPREADABILITY

Comfort and spreadability

Propanediol, a lightweight emollient, improves slip for a more comfortable cleanse while supporting the skin's natural moisture barrier. Panthenol adds conditioning.

PH MATCHED

pH matched to skin

The formula is pH-balanced, with lactic acid holding it close to the skin's own acidity so the barrier is respected rather than disrupted.

These descriptions reflect how each ingredient works in general dermatological terms. Individual results vary, and skincare is not a substitute for professional medical advice.

Benefits of A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier.

Lifts away dirt, oil, makeup, sunscreen and buildup
Leaves skin feeling clean, soft and balanced, never tight
pH-balanced and formulated to respect the skin barrier
Preps skin so serums and moisturizers absorb better
Doubles as a body wash and a gentle shampoo
Dermatologist recommended and made for all skin types

What A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier. Pairs Well With

Build a complete routine — these pairings are most often recommended alongside A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier.. Tap any product to shop.

How to Use

  1. Massage 1 to 2 pumps onto the face and neck, then rinse thoroughly.
  2. For long-wear or waterproof eye makeup and lip colour, use Erase The Day first, then cleanse.
  3. Follow with Recovery, Booster or Skin Serum, then moisturizer and sunscreen during the day. Use on the body or as a gentle shampoo as needed.

Who It's For

  • Anyone who wants a gentle, effective daily cleanser that does not disrupt the moisture barrier
  • Sensitive and reactive skin that finds most cleansers too harsh
  • Blemish-prone or congested skin that still needs a non-stripping cleanse
  • Skin preparing for or recovering after professional treatments and in-office procedures

Sensitivity note: Made for all skin types, including sensitive and reactive skin. The formula is pH-balanced and free of harsh surfactants; if you are new to the line, this is the simplest place to start.

How A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier. Compares

Where A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier. sits relative to other options. The right fit depends on your skin and goals.

A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier. vs the Alternatives
FeatureNeoGenesis CleanserProfessional CleansersDrugstore Cleansers
Cleansing systemGentle coconut-derived surfactant with glycerin, propanediol and panthenolOften a stronger surfactant base with added activesSulfate-based, frequently fragranced
Effect on the barrierpH-balanced and formulated to respect the skin barrierVaries by formulaCan leave skin tight or stripped
What it removesDirt, oil, light makeup, sunscreen and buildupSimilar rangeSimilar range, with more stripping
VersatilityFace, body and scalp, and before professional treatmentsFace onlyFace only

A pH-balanced hydrating gel cleanser that removes everything without stripping the barrier.: Frequently Asked Questions

Is NeoGenesis Cleanser good for sensitive skin?

Yes. Cleanser is made for all skin types and is designed to remove impurities without disrupting the skin's natural moisture barrier. It is pH-balanced, uses a gentle coconut-derived cleansing agent rather than harsh surfactants, and leaves skin feeling clean, soft and comfortable. Skincare professionals also use it before treatments and for skin recovering after in-office procedures.

Does NeoGenesis Cleanser remove makeup and sunscreen?

Yes. Cleanser removes light makeup, sunscreen, excess oil and daily impurities. For long-wear or waterproof eye makeup and long-lasting lip colour, NeoGenesis recommends using Erase The Day makeup remover first, then following with Cleanser for a complete cleanse.

Can I use NeoGenesis Cleanser as a body wash or shampoo?

Yes. NeoGenesis formulates Cleanser to work as a daily facial cleanser, a body wash and a gentle shampoo, which simplifies a routine and makes the larger 120 mL and 240 mL sizes worth considering. Massage over the skin or scalp and rinse.

What makes NeoGenesis Cleanser different from other gel cleansers?

It cleanses thoroughly without compromising the skin's protective barrier. The gentle cleansing system is combined with skin-conditioning ingredients such as glycerin, propanediol and panthenol, so skin feels clean, soft and comfortable and is prepared for the rest of your routine rather than stripped by it.

What should I apply after NeoGenesis Cleanser?

After cleansing, apply your S2RM serum first: Recovery, Booster or Skin Serum. Follow with any additional serums, then moisturizer, and sunscreen during the day. Cleanser is designed as the first step of the complete NeoGenesis routine.

Are there before and after photos for Cleanser?

Yes. NeoGenesis publishes before and after case photos from its professional partners, and a selection that used Cleanser is shown above with every product in the routine listed in the caption. Individual results vary.

Is there a video on how to use Cleanser?

Yes. The NeoGenesis product video above walks through Cleanser, what is in it and how to apply it, and the science video explains the stem cell released molecules behind the line.

Medically reviewed by Dr. J. Porter
Medical Reviewer, WeDoSkin Clinic

This page is reviewed under the medical oversight of the WeDoSkin Clinic in Calgary. As a Preferred Authorized Retailer, our clinical team works directly with these brands and handles these formulas every day. Information here is educational and not a substitute for personalized medical advice.

Last reviewed May 6, 2026 · WeDoSkin Clinic, Calgary · Educational information, not a substitute for personalized medical advice.

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