We specialise exclusively in professional and medical-grade skincare brands backed by science, clinical research, and real-world patient outcomes. We carry brands typically found in dermatology clinics, not drugstores or beauty chains. Our selection is guided by industry professionals and our treatments follow medically proven protocols.

We’re proud to be 100% Canadian owned and operated skincare retailer, serving clients from coast to coast to coast with authentic, professional-grade products and personalized care. Every order is shipped directly from within Canada, and our flagship clinic in Calgary offers in-person aesthetic and skincare services led by trusted professionals. At WeDoSkin, we take pride in representing Canadian excellence, integrity, and innovation in the world of medical-grade skincare.

Medical-grade skincare contains higher concentrations of active ingredients, is backed by clinical studies, and is designed to penetrate deeper into the skin. It is formulated to treat specific skin conditions like acne, hyperpigmentation, rosacea, and ageing, and should be chosen with professional guidance.

Every brand and product we offer is hand-selected by licensed skincare professionals, based on clinical data, safety, and performance. We do not carry trend-based or influencer-backed skincare without substantiated benefits.

Yes. We are an authorised Canadian retailer for every brand we carry. All inventory is sourced directly from the manufacturer or their official Canadian distributors.

Yes. Many of the products we offer are designed specifically for use after chemical peels, microneedling, or laser procedures. If you’re unsure, take our Skin Quiz or consult a professional.

Yes. Beauty devices come with a 2-year manufacturer warranty. You must register your device with the manufacturer at the time of purchase to activate warranty coverage.

No. For safety and hygiene reasons, we do not accept returns on opened or used skincare or beauty devices. This policy ensures product integrity and protects our customers.

Yes. Orders over $99 CAD qualify for free shipping across Canada. Orders under $99 are charged a flat shipping rate.

Most orders ship within 1–2 business days. Shipping times vary depending on your province. Tracking information will be emailed to you when your order is fulfilled.

If your order hasn’t shipped, we may be able to assist. Contact us immediately via Submit a Request.

No. At this time, we ship only within Canada.

You may return unopened, unused products within 100 days of purchase. Opened or used items cannot be returned due to health and safety regulations. See full details here: Refund Policy.

Discontinue use immediately. Reactions must be reported within 48 hours of receiving the item to be eligible for review. Include photos and a description via our support portal: Submit a Request.

These issues must be reported within 24 hours of delivery. Submit clear photos and your order number to: Submit a Request.

Once received, our support team will assess eligibility and respond within 1–2 business days. Approved claims are refunded, replaced, or exchanged according to our policy.

Our Cashback Rewards programme is designed to thank our customers for shopping with us. When you make a purchase while logged into your account, you earn a percentage of your order total as cashback. Cashback is automatically added to your rewards balance and can be applied toward future purchases.

The cashback percentage may vary during promotional periods, but typically you earn 5% cashback on all eligible purchases.

When you are logged into your account, you will see your available cashback balance at checkout. You can choose to apply all or part of that balance to reduce the cost of your next purchase.

Yes. Cashback expires 180 days (6 months) from the date it was issued. Unused balances are removed after that period.

Yes. Cashback can only be earned and redeemed by customers who are logged into a registered WeDoSkin account at the time of purchase. Guest checkouts are not eligible.

No. Cashback is non-transferable and is tied to your customer account.

Cashback is earned on most regular-priced items. Some exclusions may apply during certain promotions or on heavily discounted items. Taxes and shipping are not eligible for cashback.

You can check your rewards balance by logging into your account and visiting the “My Rewards” or “Account” section. Learn More.

Only one discount or promotion code can be applied per order, unless otherwise stated. During storewide or seasonal sales, discount codes are disabled as the system automatically applies the best available discount to ensure you always receive the greatest savings possible.

We offer exclusive discounts for first-time buyers. You can also sign up for our newsletter to receive promotional materials, special offers, and more.

We offer three paths:
• Take our Smart Skin Quiz for instant routine recommendations.
• Book a virtual consultation with a licensed skincare expert.
• Visit our Calgary clinic for a full skin assessment.

We provide curated solutions for a wide range of skin concerns using medical-grade skincare brands. You can shop by concern or consult with us for targeted advice for the following:

Anti-Aging, Acne-Prone Skin, Blackheads, Dark Circles, Dehydrated Skin, Discolouration, Dry Skin, Dull Skin, Fine Lines & Wrinkles, Large Pores, Oil Control, Rosacea, Sagging Skin, Skin Firming, Uneven Complexion, Uneven Skin Tone, and Visible Redness.

Our product library supports a full face and body regimen using the following clinical-grade categories:

Cleansers & Toners, Exfoliants, Moisturisers, Eye Creams, Serums, Face Masks, Face Sunscreens (Classic, Mineral, Tinted, SPF Makeup), Lip Care, Day & Night Creams, Natural Skincare, Retinols, Antioxidants, Pre & Post Procedure products, Neck & Décolleté Care, Hands & Body Moisturisers, Hair Care, Body Sunscreens, Sexual Wellness, Skin Brighteners, Omnilux Mini Devices & Topical Skincare, Light Therapy Devices, Men’s Essentials, Canadian Brands, Travel Size Products, Skin Supplements, Sexual Wellness, and Accessories.

Yes. We offer treatment-focused skincare kits that help address various concerns like acne, hyperpigmentation, sagging skin, and more. These kits are designed for convenience, gifting, and targeted skin goals.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and other secure payment options. We also offer buy now, pay later options through Klarna and Shop Pay Installments.

Yes. We use industry-standard SSL encryption and are hosted on Shopify’s secure commerce platform.