Privacy Policy
WeDoSkin.ca is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information. By using our website, you consent to the practices described below.
Personal Information Disclosure
WeDoSkin.ca does not use or disclose personal information for purposes other than those identified in this policy unless we have your explicit consent or are required to do so by law. We retain personal information only as long as necessary to fulfil the purposes for which it was collected.
Due to the nature of our skincare and aesthetic offerings, we may maintain details such as your skin type, allergies, purchase history and concerns. This information helps us prevent adverse reactions and ensures a safe and seamless customer experience.
Payment Security
WeDoSkin.ca uses Shopify Payments, one of Canada’s most secure payment processors. Shopify Payments provides industry-leading fraud prevention tools and advanced encryption to protect your financial information. No payment information is stored on our servers.
Business Sale
WeDoSkin.ca has no current plans to sell the business. However, if the company is ever sold or transferred, personal information may be transferred to the acquiring party as part of the transaction.
Cookies
WeDoSkin.ca uses browser cookies to enhance your shopping experience. Cookies help us recognise returning visitors and retrieve previously provided information. Your browser allows you to manage, block or delete cookies at any time. Please note that disabling cookies may affect website functionality.
Email and SMS Communications
If you have provided your email or phone number and given consent, WeDoSkin.ca may send promotional emails or SMS messages. Each communication includes an unsubscribe link or STOP command. You may opt out at any time.
Third Party Links
WeDoSkin.ca may provide links to external websites for educational or informational purposes. We do not control these sites and are not responsible for their content, privacy practices or policies. A link does not indicate endorsement of any third-party company, product or opinion.
Information We Collect and Share
We may collect personal information including names, contact details such as email addresses, demographic information such as postal codes, preferences and interests, and other data relevant to improving your shopping experience.
To fulfil your order, we may share essential information with trusted third-party providers such as shipping companies, product suppliers or partners. You grant us permission to do so when placing an order. We do not sell customer information for marketing purposes.
How We Use the Information We Collect
Information is used to understand your needs and provide improved service. This may include internal record-keeping, enhancing our website and services, sending promotional communications, and conducting customer research.
Security
We are committed to keeping your personal information secure. We use physical, electronic and administrative safeguards to protect against unauthorised access or disclosure.
Links to Other Websites
Our website may link to external sites that are not governed by this Privacy Policy. WeDoSkin.ca is not responsible for the privacy or security of information you provide to those sites.
How We Use Cookies
Cookies help personalise your experience by analysing website traffic and tailoring pages to your preferences. You may choose to accept or decline cookies through your browser settings. Declining cookies may limit access to certain website features.
Controlling Your Personal Information
You may request to restrict the use of your personal information or update your marketing preferences at any time. WeDoSkin.ca does not sell, lease or distribute your personal information without your permission, except when required by law.
Requesting Data Deletion
If you wish to permanently delete your personal information, please contact us using the link below. If your account is connected to social media, you may also unlink those accounts through your settings.
Security of Personal Information
Personal information collected by WeDoSkin.ca may include your name, email address, mailing address, phone number, date of birth and payment information. This information is used for order processing, communication and customer service. We share this information only with reputable shipping companies when necessary to complete your order.
SMS and MMS Text Message Privacy Policy
Your privacy is extremely important to us. Information provided through our SMS program is used solely to deliver mobile messages and respond when necessary. This may include sharing details with messaging platforms, carriers and trusted vendors who assist in message delivery.
We do not sell, rent, loan, trade, lease or transfer for profit any phone numbers or customer information collected through the SMS Program.
We may disclose information if required to comply with legal obligations or to protect our rights and property. By submitting information, you agree to provide accurate and truthful details and to refrain from using false identities.
Users from jurisdictions such as California and the European Union may request information regarding the disclosure of data for direct marketing purposes in accordance with applicable laws.
SMS opt-in data is used only for order updates, promotional offers and review requests. Opt-in information is shared only with trusted messaging partners to operate the SMS Program.
Our website uses cookies to track items added to your cart, including abandoned checkouts. This data may be used to send cart reminder messages via SMS.
For more information, please review our messaging terms: Messaging Terms and Messaging Privacy Policy.
Contact Us
Call or text us:
+1 604 330 6364
You may also submit a request here:
Submit a request