The Ultimate Guide to Neocutis (2026): PSP Growth Factors, Bio Serum Firm and the Top 8 Products
Swiss wound-care research, PSP growth factor proteins and a product line short enough to actually understand. Here is how to use it.

Here is the contrarian part: Neocutis is not trying to be exciting, and that is exactly why it works. No app, no twelve-step system, no launch every quarter: a short line of products built around one idea, and the idea predates the growth factor trend it quietly started.
That idea is PSP, which stands for Processed Skin Cell Proteins. It came out of Swiss wound-care research, and Neocutis took the proteins skin uses to repair itself and put them into a serum and a cream for people who simply wanted to look less tired. The brand now sits inside the Merz Aesthetics family, the same house that makes injectables you have heard of, which tells you something about how clinics regard it.
This is the honest version of the Neocutis story: what PSP actually is, what the Firm line adds on top of it, which of the ten products on our shelves earn their price, and the three routines our clinical team builds with them. WeDoSkin is an authorized Canadian retailer for Neocutis, and every price below is live.
Start with Bio Serum Firm ($270 CAD). It is the most concentrated PSP and peptide product the brand makes, it layers under any moisturizer, and it is where the firmness and texture results come from. Add Bio Cream Firm ($165) if you want the same story as a moisturizer, or Bio Gel Firm ($180) if your skin is oily, sensitive or fresh from a procedure. The Lumière Firm Eye Cream ($100) is the easiest first purchase for anyone unsure.
Where Neocutis Came From, and Why It Matters
A skincare brand born in a wound-care lab
Most skincare brands start with a founder and a feeling. Neocutis started in Switzerland with researchers looking at how young skin repairs itself with almost no scarring, and asking whether the proteins behind that could be cultured and used elsewhere. The answer became PSP, and the first products were made for skin recovering from procedures, not for a beauty counter.
That origin is still visible in the line. The textures are plain, the fragrance is absent or minimal, the packaging is clinical, and the instructions are short. It is a brand designed to be handed to a patient by a nurse, and it still behaves that way.
Now part of Merz Aesthetics
Neocutis today belongs to Merz Aesthetics, the company behind some of the most widely used injectable treatments in clinics. That matters for two reasons. It means the brand has the manufacturing and quality control of a pharmaceutical group behind it, and it means the products are designed to sit alongside procedures rather than compete with them.
PSP, Explained Without the Marketing
What Processed Skin Cell Proteins actually are
PSP is Neocutis' name for a blend of growth factors, cytokines and other signalling proteins harvested from cultured skin cells. Think of growth factors as the memos skin cells send each other: make more collagen, calm down, repair this, build that. As skin ages it sends fewer memos and reads them less carefully. A topical growth factor product is an attempt to add more memos to the pile.
Where Neocutis differs from a lot of the category is in the source and the balance. PSP is a complete mix of the proteins skin cells naturally produce, rather than a single growth factor isolated and added at a headline percentage. Skin, in our experience, responds better to the full conversation than to one voice shouting.
What growth factors can and cannot do
The honest limits first. Growth factors are large molecules and they work at the surface and upper layers of skin, where they support the cells that build collagen and elastin over time. They do not fill a wrinkle the way an injectable does, and they do not resurface skin the way a retinol or an acid does. What they do, used daily for eight to twelve weeks, is improve the quality of the skin you have: firmer, smoother, more even, more resilient.
That is why Neocutis works so well alongside procedures and alongside retinol. The retinol or the laser does the renovation; the growth factors support the rebuild. If you want to understand how the category compares with exosomes, PDRN and peptides, our regenerative serum showdown runs the full comparison.
The MPC peptide complex: the Firm in Firm
Every product with Firm in the name adds a second engine to PSP: the brand's proprietary micro protein complex of peptides. Peptides are shorter chains of amino acids that act as building blocks and signals for the proteins that keep skin taut. Pairing them with growth factors is the reason the Firm products are positioned for loss of firmness specifically, rather than for general recovery. For a wider look at the ingredient class, read our peptide serum guide.
The Line, Decoded: Which Neocutis Is Which
The Firm family: serum, cream, gel, eye and neck
Five products share the Firm name and the same core chemistry. Bio Serum Firm is the concentrate. Bio Cream Firm and Bio Cream Firm Riche are the moisturizer in normal and extra-nourishing weights. Bio Gel Firm is the oil-free hydrogel. Lumière Firm and Lumière Firm Riche are the eye creams, and Neo Firm is the neck and décolleté cream. You choose by texture and by zone, not by potency ranking; the serum is simply the one that carries the most active per application.
The supporting cast: Hyalis+, Perle and Neo Cleanse
Hyalis+ is the hydrating serum, built on a multi-molecular hyaluronic acid complex rather than growth factors. Perle is the brightening cream, hydroquinone-free and designed for stubborn dark spots and uneven tone. Neo Cleanse Gentle is the cleanser. None of the three is glamorous; all three get repurchased quietly for years.
Who Neocutis is for, and who should look elsewhere
Neocutis is for people over thirty who want firmer, better-quality skin without irritation, for anyone recovering from a procedure, and for the many people with reactive skin who have been told medical-grade skincare is not for them. It is not the brand for someone chasing a strong exfoliating or resurfacing result. There is no retinol in the line and the only acid is the measured glycolic in Neo Firm. If you want renovation, pair it with a retinol from another house; if you want a quiet, well-built rebuild, you are in the right place. Browse the full growth factor collection to see how it sits among the alternatives.
The #1 Pick: Bio Serum Firm
The Most Neocutis per Drop
Why it wins: It is the product the rest of the line is built around. PSP growth factor proteins and the peptide complex in a lightweight serum with no oil, no fragrance and no learning curve: two pumps on clean skin, morning and night, then whatever moisturizer you already own. Over eight to twelve weeks it is where the change in firmness, texture and brightness comes from, and it plays nicely with retinol, vitamin C and every procedure a clinic offers.
Best for: Lines, loss of firmness and dullness from the mid-thirties on, and anyone adding a regenerative step to a routine that already has its basics covered. If your skin is oily or you are in the first week after a procedure, start with Bio Gel Firm on its own and add the serum once things settle.
The Neocutis 8: Every Product Worth Buying in Canada
Eight of the ten products on the store, ranked by how often our clinical team sends each one home. Nobody needs all eight. Most people need the serum, one moisturizer and the eye cream.
The two products not in the grid, Bio Cream Firm Riche ($180) and Lumière Firm Riche ($110), are the richer twins of Bio Cream Firm and Lumière Firm. Choose them when your skin is dry, mature or facing a Canadian January. Everything is in the Neocutis collection.
Bio Serum Firm vs Bio Cream Firm vs Bio Gel Firm
The three products people cross-shop most, side by side. Same chemistry, three different textures, three different people.
| Bio Serum Firm | Bio Cream Firm | Bio Gel Firm | |
|---|---|---|---|
| Price | $270.00 | $165.00 | $180.00 |
| Format | Lightweight serum, 30 ml | Rich smoothing cream, 50 ml | Oil-free hydrogel, 50 ml |
| Core actives | PSP + peptide complex | Growth factors + peptides | Growth factors + peptides |
| Best for | Lines, firmness, dullness; any skin | Normal to dry skin wanting one step | Oily, sensitive, post-procedure, men |
| Where it sits | Under moisturizer, AM and PM | Final step, AM and PM | Final step, or under SPF |
| Pairs with | Any moisturizer, retinol, vitamin C | Bio Serum Firm, Hyalis+ | Hyalis+, LED, procedures |
| Time to visible change | 8 to 12 weeks | 8 to 12 weeks | Comfort at once; firmness 8 to 12 weeks |
The verdict: Bio Serum Firm if you can only buy one, because it delivers the most active per application and works with whatever moisturizer you already own. Bio Cream Firm if you want a single-step routine on normal to dry skin. Bio Gel Firm if your skin is oily, reactive or recovering. The serum plus one of the two moisturizers is the complete answer; buying both moisturizers is the mistake.
Three Routines Our Clinical Team Actually Builds
Neocutis is simple to layer: cleanse, serum, moisturizer, SPF in the morning. Pick the routine that matches your skin and run it for twelve weeks before judging.
Firmness and lines, 35+
- ☀️ AM: Neo Cleanse Gentle > Bio Serum Firm > Bio Cream Firm > mineral SPF from our sunscreen collection
- 🌙 PM: cleanse > Bio Serum Firm > Lumière Firm Eye Cream > Bio Cream Firm. Add your existing retinol two or three nights a week after the serum.
- 🎯 Neck: Neo Firm every evening, down to the collarbone. The face gets the attention; the neck gets the blame.
Oily, sensitive or post-procedure
- ☀️ AM: Neo Cleanse Gentle > Hyalis+ Serum > Bio Gel Firm > mineral SPF
- 🌙 PM: cleanse > Hyalis+ > Bio Gel Firm. Nothing else for the first ten days after a procedure, then reintroduce Bio Serum Firm under the gel.
- ⛔ No acids, no scrubs, no new actives until your clinician clears you. Our post-procedure guide has the week-by-week version.
Uneven tone and dark spots
- ☀️ AM: Neo Cleanse Gentle > Bio Serum Firm > Perle Cream > mineral SPF, reapplied if you are outside. Without SPF the brightening step is rowing in circles.
- 🌙 PM: cleanse > Bio Serum Firm > Perle Cream. Dry skin can layer Bio Cream Firm Riche over the top.
- 📅 Judge at twelve weeks, photographed in the same light. Tone moves slowly and then all at once.
Five Mistakes That Make Neocutis Look Like It Does Nothing
1. Expecting it to behave like retinol
Growth factors do not peel, tingle or purge. People used to retinol read the absence of drama as the absence of results and quit at week three. Neocutis works in the background, and the proof is the photo at week twelve, not the sensation at night one.
2. Applying the serum over a moisturizer
Bio Serum Firm goes on clean, dry skin before anything else. Put it over a cream and most of it sits on top of an oil layer doing very little. Cleanse, serum, wait a minute, then moisturizer. The order is the whole technique.
3. Buying both moisturizers
Bio Cream Firm and Bio Gel Firm are two textures of the same idea for two different skins. Owning both means one of them expires in a drawer. Pick by how your skin feels at 3 pm: shiny means gel, tight means cream.
4. Skipping sunscreen on the brightening routine
Perle works on existing pigment; daylight makes new pigment faster than any cream can clear it. A mineral SPF every morning is not optional on this routine, it is the other half of the product. Our tinted mineral sunscreen guide has the ones that look good on skin.
5. Using a stripping cleanser first
A foaming, squeaky cleanser leaves skin slightly compromised, and growth factors applied to compromised skin are wasted on repair work you caused in the shower. Neo Cleanse Gentle costs $36 and protects a $270 serum. That is the best value ratio in the line.
Neocutis vs SkinMedica vs AnteAGE: Picking a Growth Factor Brand
The three growth factor houses Canadian clinics stock most are Neocutis, SkinMedica and AnteAGE, and they are not interchangeable. SkinMedica's TNS line is the most studied and the most expensive, built on a human fibroblast-derived growth factor blend; our SkinMedica guide covers it in depth. AnteAGE uses bone-marrow-derived stem cell signals and leans into exosome technology. Neocutis uses PSP from cultured skin cell proteins and adds a peptide complex, and it is the most affordable of the three at the serum level.
Our honest steer: SkinMedica if budget is no object and you want the longest paper trail; AnteAGE if you are chasing the newest regenerative science; Neocutis if you want a complete, well-priced system that sits comfortably beside procedures and never irritates.
Frequently Asked Questions
What is PSP in Neocutis products?
PSP stands for Processed Skin Cell Proteins, Neocutis' blend of growth factors, cytokines and signalling proteins harvested from cultured skin cells. It originated in Swiss wound-care research and is the core active in Bio Serum Firm and the rest of the Firm line.
Which Neocutis product should I buy first?
Bio Serum Firm at $270 CAD if your concern is lines, firmness or dullness. If you want a single-step moisturizer, Bio Cream Firm at $165. For oily, sensitive or post-procedure skin, Bio Gel Firm at $180. The Lumière Firm Eye Cream at $100 is the easiest low-commitment introduction.
Can I use Neocutis with retinol?
Yes. Apply Bio Serum Firm first on clean skin, then your retinol, then moisturizer. Growth factors and retinol work on different parts of the renewal process and are commonly paired in clinic routines.
Is Neocutis safe after a laser, peel or microneedling?
The brand was originally developed for skin recovering from procedures, and Bio Gel Firm, Hyalis+ and Neo Cleanse Gentle are the products our clinical team sends home most often for the first days afterward. Always follow the timing your own clinician gives you.
How long does Neocutis take to work?
Hydration and comfort improve immediately. Firmness, texture and tone take eight to twelve weeks of twice-daily use, which is the normal timeline for growth factor and peptide products. Photograph your skin before you start.
Bio Cream Firm or Bio Cream Firm Riche?
Bio Cream Firm for normal to combination skin or warmer months. Bio Cream Firm Riche for dry, mature or moisture-depleted skin and for Canadian winters. The actives are the same; the Riche version adds more nourishing lipids.
Does Neocutis Perle contain hydroquinone?
No. Perle is a hydroquinone-free brightening cream built on Melaplex technology with shea butter, jojoba oil and vitamins C and E. It is designed for stubborn dark spots and uneven tone and is paired with a mineral sunscreen every morning.
Where can I buy Neocutis in Canada?
WeDoSkin is an authorized Canadian retailer for Neocutis. Bio Serum Firm is $270.00, Bio Cream Firm $165.00, Bio Gel Firm $180.00, Lumière Firm Eye Cream $100.00, Neo Firm $160.00, Hyalis+ $121.00, Perle $127.00 and Neo Cleanse Gentle $36.00, with free shipping across Canada on orders over $65.
Keep Reading
Our #1 Recommendation

Neocutis Bio Serum Firm
The Intel: PSP growth factor proteins and the Neocutis peptide complex in a lightweight, oil-free serum. Two pumps on clean skin, morning and night, under any moisturizer. Swiss-made, authorized and shipped free across Canada.
WHY SOURCE FROM WEDOSKIN?
Authorized RetailerFully authorized clinical partner for all 40+ brands. Fresh, active product guaranteed. | 45-Day GuaranteeProtected orders are covered by a 45-day window for total peace of mind on your investment. | Free ShippingBuild your clinical routine without shipping fees. Free delivery on Canadian orders over $65. |
Clinical DeliveryClimate-conscious logistics help preserve the integrity of active, temperature-sensitive formulas. | 5-Star ReputationThousands of patients trust our clinical team for their medical-grade shopping and guidance. | Expert GuidanceNot sure which Neocutis texture fits your skin? Get a routine mapped by our expert aesthetic team, free. |
Questions About Products?
Connect directly with a WeDoSkin clinical expert for a complimentary consultation. Tell us your main concern and what you use now, and we will tell you which Neocutis products belong in your routine, and which you can skip.
Contact Our Skincare ExpertsReviewed under medical oversight
This guide is reviewed by Dr. J. Porter, Medical Reviewer at the WeDoSkin Clinic in Calgary. As a Preferred Authorized Retailer, our clinical team works with these brands every day. Educational information, not a substitute for personalized medical advice. Our medical-review standards →









































